1 hour ticket response
We are specialized in giving a rapid and accurate answer to each customer support ticket posted by a user. Our capable customer service team members will review your issue and will think of the most effective solution. We offer a 1–hour response time guarantee for all helpdesk tickets. Actually, the average customer support ticket response time has proven to be twenty minutes.
A First–Rate Support Service
Each member of our help desk team has many years of experience in the shared hosting sector and the majority of them have worked for us for at least five years. They are all eager to reply to all your requests in the most efficient way possible.
A User–Friendly Help Center Section
To help you find a quick suggestion on how you can use a particular feature, we have implemented a really user–friendly Help Center section in your Website Control Panel. You can search through an enormous collection of web hosting account administration articles and website management articles, take a gaze at our F.A.Q. library or check our educational video tutorials.
