Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Supplying quality support without delay is our high priority, so we backup each shared hosting plan with a 1–hour ticket solution warranty. The moment you send a ticket or post an e–mail, our customer support team will try their best to give the most appropriate resolution for your case and to give you guidance quickly.

  • Top quality support service

  • A Top–quality Support Service

  • Our help and support service is provided by a group of educated specialists that are able to reply to your question as fast as possible. You are able to get in touch with the tech support team crew by launching a help and support ticket from your Website Control Panel or by posting us an e–mail message. On business days, you may also contact us on the telephone or make use of the online chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • Hadron Hosting has incorporated an in depth knowledge base into the Control Panel so that you could have helpful step by step recommendations anytime. Each section of the Control Panel features its own contextual guide area presenting a list of how–to content articles. We have also organized instructional videos to give you a more effective idea of just how to carry out any presented procedure.