Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • In the Website Control Panel you can find a detailed Help Center section featuring tons of instructional articles and frequently asked questions. They are contributed by our support team of seasoned technicians. Just type in your question and our smart system will return the best possible answer.

  • Top quality support service

  • Instructional Video Clips

  • If you would rather see how an action is completed or how a problem is dealt with, rather than just reading about it, then take a look at our selection of educational video tutorials. They address various topics and will help you swiftly learn how to work with the Website Control Panel.

  • Intuitive help center

  • A One–Hour Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7 support service with a sixty–minute support ticket response time guarantee. A group of skilled support engineers will be available to you to respond to all the queries that you might have. During off–peak periods, an answer will be given in even less than 20 minutes.