Lots of persons who begin using their very first web hosting account, or change companies, often have enquiries with respect to how particular things are carried out or run into obstacles when setting up different things such as e-mails, site settings, and so on. This is the reason why, some web hosting companies have prepared documentation with popular questions and issues in order to help their customers get information swiftly and seamlessly. Consequently, the support staff can dedicate more time to actual issues that some clients may be facing, since the solution for the smaller things will already be available on the Internet and clients can easily fix them without having to contact the client service team. Having comprehensive documentation is essential, particularly for new clients with no prior experience, because the hosting service entails a myriad of features and many individuals can become puzzled about what to do. A good information repository can both help you carry out the tasks that you wish and learn how the hosting service works in general.

Extensive Online Documentation in Shared Hosting

All shared hosting that we’re offering come with an elaborate knowledge base where you can find all you should know with regard to your web hosting account. Regardless of whether you’re aiming to create a brand new database, to forward a domain name by means of an .htaccess configuration file or to set up an e-mail account on your personal computer or telephone, you can simply read our step-by-step help articles and all the info that you require will be there. When you visit a specific section of the Hepsia Control Panel, you can see articles that are relevant to the functions that can be accessed through it. If you want to check the full collection of articles and get informed about all the functions that Hepsia is offering, or only to read generic information about the hosting service, you can browse the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve done our best to encompass any difficulty that you may possibly come across, but in case you do not find the information that you desire, you can always touch base with us, as our tech support team representatives are available to you day and night.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated hosting plans include detailed online documentation where you will see info on all the features that our created-developed Hepsia hosting Control Panel comes with, as well as solutions to different questions and problems that you may come across. All installation manuals include exhaustive descriptions, which suggests that you will not have to worry about skipping something if you aim to export a MySQL database, for example. The troubleshooting articles include a variety of different feasible causes of particular problems and the solution for each one of them, so in case you’re not able to send emails even though you have the correct SMTP settings, for instance, you can quickly see what the reason could be and correct the problem with two or three mouse clicks in your email client. As the Hepsia Control Panel has quite a lot of features, you will be able to find applicable articles in each section. If you’d like to examine all help articles, click on the Help link, which is located in the top right corner of the Control Panel.